Frequently Asked Questions
Scheduling:
Q: When will Kid Power® be in my area?
A: Kid Power® travels all over the country providing field trips and in-school assemblies. The best way to know when you can see Kid Power® live is to visit our National Field Trip Tour page. To host Kid Power® in your school visit our contact page or contact us at info@kidpowerprograms.com or 1-800-834-9334.
Booking & Payment Procedures:
Q: Can I purchase my field trip passes at the show?
A: No - All passes must be reserved and paid for prior to the field trip date. We do not accept money at the door.
Q: Is a deposit required when making a reservation?
A: In-School Assembly –
• Yes - a deposit is required within 30 days of the date of the contract. Exceptions include schools paying with grant funding or BOCES. We happily work with the special needs of any school.
A: National Field Trip Tour – (2 possible answers)
• Yes - If the event is being presented by Kid Power® and passes are purchased from Kid Power® directly, then YES, a deposit is required. We accept purchase orders and will work with schools that have special payment needs.
• Maybe - If the event is being presented by the venue and tickets are purchased from the venue’s box office, then customers should contact the venue directly to answer all
questions pertaining to payment.
Q: When is my balance due?
A: In-School Assembly –
• Balance is due on the day of the performance. Please make checks payable to Kid Power Programs and mail to Kid Power Programs, 2317 Cardinal Drive, Wichita, KS 67204.
DO NOT GIVE THE BALANCE PAYMENT TO THE KID POWER PERFORMER. IT MUST BE MAILED.
A: National Field Trip Tour – (2 possible answers)
• If passes are purchased from Kid Power Programs directly, the balance for the field trip is due 10 days prior to the event. Once the balance is paid, you will receive the voucher for the event by email. Schools with specific payment needs should contact us directly.
• If the event is being presented by the venue and tickets are purchased from the venue’s box office, then customers should contact the venue directly to answer all payment questions.
Q: Can I pay with a credit card?
A: National Field Trip Tour –
• You may purchase passes by credit card for the field trip directly from our National Field Trip Tour page. You may also contact the office and we will assist your deposit or balance payment by credit card.
A: In-School Assemblies –
• Please contact us to pay for your in-school assembly by credit card.
Q: Where do I send my payment?
A: Make checks payable to Kid Power Programs and mail to: Kid Power Programs, 2317 Cardinal Drive, Wichita, KS 67204. Once we receive your payment we will email you a receipt.
Refunds & Reservation Changes:
National Field Trip Tour:
If you did not pay Kid Power directly for your field trip passes, please contact the box office where you purchased the passes with questions.
Q: May I change my number of Kid Power® passes?
A: Yes - You may change your reservation up until 48 hours prior to the event date. Refunds are granted for reservation changes that occur 48 hours prior to the event date.
Q: If my student(s) misses the field trip may I have a refund?
A: No - No refunds are given on the day of the performance or after the performance. Changes to the reservation must be made 48 hours prior to the event.
In-School Assembly:
Q: May I cancel my booking for an in-school assembly and have my deposit refunded?
A: Yes & No –
• Yes - 30 or more days prior to your assembly date, you may cancel your booking and Kid Power® will refund your school’s deposit.
• No – Canceling your assembly within 30 days of the event date will result in a loss of your deposit. (However, we will happily reschedule your show, schedule permitting, to another date in the current school year.)
Inclement Weather
Q: What do I do if school is canceled due to inclement weather or another unforeseen emergency?
A: In-school Assembly -
• If your in-school assembly is canceled due to inclement weather or another unforeseen emergency, Kid Power® will happily reschedule your event for another date in the school year.
A: National Field Trip Tour –
• If your school misses the field trip event due to inclement weather or another unforeseen emergency, and the event itself was not canceled, a partial 75% refund will be returned to the school.
• If the entire field trip event is canceled due to inclement weather or another unforeseen emergency, efforts will be made to reschedule the event. If your school cannot attend on the new date, a 100% refund will be returned to your school.
Additional FAQs - National Field Trip Tour:
Q: How long is the field trip program?
A: The national field trip version of the program is 65 minutes.
Q: When do the doors open for the field trip show?
A: Doors open 30 minutes prior to show time.
Q: Can parents come to the show?
A: Yes - parents are always welcome! Parent passes are the same price as student passes. Order your passes online or call the office to reserve a seat.
Q: Can I take photographs of the performance?
A: Yes – Non-flash still photography is permitted.
Please NO AUDIO, VIDEO OR DIGITAL RECORDING!
Q: Can I record the performance?
A: NO – Videotaping, audio recording and digital recording are not permitted.
Please NO AUDIO, VIDEO OR DIGITAL RECORDING!
Q: Do you sell DVDs or CDs of the performance and/or music?
A: No – At this time we do not have merchandise for sale.
Q: Are there grants available to help my school pay for this field trip?
A: YES – there are several. These links will illustrate a few: Target Field Trip Grant, Fuel Up to Play 60. Also, please call 1-800-834-9334 for additional info on grants and/or scholarships.
Q: Where do I send my payment?
A: Make checks payable to Kid Power Programs and mail to: Kid Power Programs, 2317 Cardinal Drive, Wichita, KS 67204. Once we receive your payment we will email you a receipt.
Additional FAQs - In-School Assembly:
Q: Does my school need to provide a screen?
A: No - Kid Power® travels with all the equipment needed to present your show; this includes a screen, projector, microphone, and sound system. We do, however, need to borrow a 6” folding table.
Q: How long is the in-school version of each program?
A: The running time for the in-school version of Kid Power's Operation Lunch Line 3D is 55 minutes.
A: The running time for the in-school version of Kid Power & the Planet Protectors is 55 minutes.
Kid Power® is happy to shorten the performances to meet your specific scheduling needs, although we do not recommend shortening the shows because your students will miss out on valuable curriculum lessons.
Q: Are there grants available to help my school pay for this in-school assembly?
A: YES – there are several. This link is an example: Fuel Up to Play 60. Also, please call 1-800-834-9334 for additional info on grants.
Q: The brochure says the programs are geared for grades K-6. My school includes K-8. Will my upper grades enjoy this show?
A: YES – Kid Power® Programs are enjoyed by all ages and the lessons are valuable for all ages. However, when middle school grades are involved we STRONGLY recommend the upper grades join the same performance as the younger grades. We do not recommend scheduling an additional performance where the upper grades (5-8) have their own performance. If your student body is large enough to need multiple performances, our recommendation is to put the 7th & 8th graders in the same performance as the Kindergarten & 1st graders. Better yet, create a buddy system and place each older child with a younger child and have them sit together. The older kids will take great pride is helping their young peers with the 3D glasses and they will demonstrate leadership during all aspects of the show’s participation.
3D Glasses
Q: Does everyone get a pair of 3D glasses?
A: Yes - everyone, students and adults, receive 3D glasses to watch the performance. The 3D glasses are souvenirs to keep and use on our web site.
Q: Is Kid Power & the Planet Protectors in 3D?
A: No - At this time Kid Power & the Planet Protectors is not in 3D. We are fundraising to upgrade this show to 3D. If you’d like to give to support this project, please visit our donate page.
Special Needs
Q: Do teachers assisting special needs students need to purchase a Kid Power® pass?
A: No – Special needs assistants receive a complimentary ticket.
Q: Is the venue wheelchair accessible?
A: Please call us at 1-800-834-9334. Talk with us about your needs and we will contact the venue for specific information about the event venue.
Q: May we bring our sign language interpreter to sign the show for our hearing impaired students?
A: Yes - We will provide a detailed description of the program for vocabulary preparation.
